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Rs.149
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Category | : BACHELOR‘S DEGREE PROGRAMMES |
Sub Category | : Bachelor of Business Administration (Services Management) (BBASM) |
Products Code | : BBASM-S2-3.04 |
HSN Code | : 490110 |
Language | : English |
Author | : BMAP EDUSERVICES PVT LTD |
Publisher | : BMAP EDUSERVICES PVT LTD |
University | : IGNOU (Indira Gandhi National Open University) |
Pages | : 100-130 |
Weight | : 157gms |
Dimensions | : 21.0 x 29.7 cm (A4 Size Pages) |
Delve into BSM 004 - Foundations of Services Marketing, a critical course for Bachelor of Business Administration (Services Management) students aimed at understanding the unique aspects of marketing services. This course covers principles such as service characteristics (intangibility, inseparability, variability, perishability), strategies for managing service quality, customer retention techniques, and the service marketing mix (7 Ps). With a focused syllabus spanning 100-130 pages, our concise study resources ensure thorough preparation for exams, covering topics such as service design, pricing strategies, service delivery management, and digital marketing in services.
#ServicesMarketing #BSM004 #BBASM #CustomerExperience
Benefits:
Prepare effectively for your exams with BSM 004 and acquire essential knowledge about services marketing principles, equipping you with skills necessary for effective marketing and customer engagement in service-oriented business environments.
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