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BSM 004 Foundations of Services Marketing | Quick Readable Notes For IGNOU Exam

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BSM 004 Foundations of Services Marketing | Quick Readable Notes For IGNOU Exam

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Explore foundational concepts in services marketing with BSM 004, tailored for Bachelor of Business Administration (Services Management) students.
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Rs.149Rs.319   53% OFF


  • Comprehensive Coverage: Foundational principles of services marketing condensed into 100-130 pages for in-depth learning.
  • Key Areas: Understand service characteristics, service quality, customer relationship management, and service marketing mix.
  • Exam Readiness: Quick-reference study notes covering the entire syllabus comprehensively.
  • Practical Skills: Develop proficiency in designing service strategies, managing service encounters, and enhancing customer experiences.
Category : BACHELOR‘S DEGREE PROGRAMMES
Sub Category : Bachelor of Business Administration (Services Management) (BBASM)
Products Code : BBASM-S2-3.04
HSN Code : 490110
Language : English
Author : BMAP EDUSERVICES PVT LTD
Publisher : BMAP EDUSERVICES PVT LTD
University : IGNOU (Indira Gandhi National Open University)
Pages : 100-130
Weight : 157gms
Dimensions : 21.0 x 29.7 cm (A4 Size Pages)



Details

Delve into BSM 004 - Foundations of Services Marketing, a critical course for Bachelor of Business Administration (Services Management) students aimed at understanding the unique aspects of marketing services. This course covers principles such as service characteristics (intangibility, inseparability, variability, perishability), strategies for managing service quality, customer retention techniques, and the service marketing mix (7 Ps). With a focused syllabus spanning 100-130 pages, our concise study resources ensure thorough preparation for exams, covering topics such as service design, pricing strategies, service delivery management, and digital marketing in services.

#ServicesMarketing #BSM004 #BBASM #CustomerExperience

Benefits:

  • Specialized Knowledge: Master foundational principles specific to services marketing.
  • Customer Focus: Enhance skills in managing customer relationships and improving service quality.
  • Strategic Advantage: Develop strategies for effective service marketing and competitive positioning.
  • Comprehensive Preparation: Cover all exam-relevant topics with clarity and depth.

Prepare effectively for your exams with BSM 004 and acquire essential knowledge about services marketing principles, equipping you with skills necessary for effective marketing and customer engagement in service-oriented business environments.

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