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BSM 004 Foundations of Services Marketing | Quick Readable Notes For IGNOU Exam 
BSM 005 Focus on the Customer | Quick Readable Notes For IGNOU Exam 
BSM 006 Understanding Customer Requirements | Quick Readable Notes For IGNOU Exam 
BSM 007 Understanding Human Behavior | Quick Readable Notes For IGNOU Exam 
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BSMA 003 Advanced IT Skills | Quick Readable Notes For IGNOU Exam 
BSM 009 Introduction to Service Operations | Quick Readable Notes For IGNOU Exam 
BSM 010 Service Design | Quick Readable Notes For IGNOU Exam 
BSM 011 Service Quality and Improvement | Quick Readable Notes For IGNOU Exam 
BSMA 004 Accounting as Information System | Quick Readable Notes For IGNOU Exam 
BSM 012 Economy and Services | Quick Readable Notes For IGNOU Exam 
BSM 013 Delivering and Performing Service | Quick Readable Notes For IGNOU Exam 
BSM 014 Managing Service Operations - I | Quick Readable Notes For IGNOU Exam 
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BSM 015 Managing Service Promises | Quick Readable Notes For IGNOU Exam 
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BSMA 002 Communication and Soft Skills | IN-DEPTH...
Rs.299
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| Category | : BACHELOR‘S DEGREE PROGRAMMES |
| Sub Category | : Bachelor of Business Administration (Services Management) (BBASM) |
| Products Code | : BBASM-S2-3.04 |
| HSN Code | : 490110 |
| Language | : English |
| Author | : BMAP EDUSERVICES PVT LTD |
| Publisher | : BMAP EDUSERVICES PVT LTD |
| University | : IGNOU (Indira Gandhi National Open University) |
| Pages | : 100-130 |
| Weight | : 157gms |
| Dimensions | : 21.0 x 29.7 cm (A4 Size Pages) |
Delve into BSMA 002 - Communication and Soft Skills, an essential course for Bachelor of Business Administration (Services Management) students focused on mastering effective communication and interpersonal competencies. This course covers foundational topics such as verbal and non-verbal communication strategies, developing interpersonal skills for building relationships, understanding emotional intelligence in professional contexts, effective teamwork dynamics, and leadership qualities essential for managerial roles. With a focused syllabus spanning 100-130 pages, our concise study resources ensure thorough preparation for exams, covering topics such as assertiveness training, cross-cultural communication, business etiquette, and ethical considerations in professional communication.
#CommunicationSkills #SoftSkills #BSMA002 #BBASM
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