BSM 001 Fundamentals of Management | IN-DEPTH STUDY GUIDE for IGNOU 
BSM 002 Basics of Marketing | IN-DEPTH STUDY GUIDE for IGNOU 
BSM 003 Written Communication Skills | IN-DEPTH STUDY GUIDE for IGNOU 
BSMA 001 Basic IT Skills | IN-DEPTH STUDY GUIDE for IGNOU 
BSM 004 Foundations of Services Marketing | IN-DEPTH STUDY GUIDE for IGNOU 
BSM 005 Focus on the Customer | IN-DEPTH STUDY GUIDE for IGNOU 
BSM 006 Understanding Customer Requirements | IN-DEPTH STUDY GUIDE for IGNOU 
BSM 007 Understanding Human Behavior | IN-DEPTH STUDY GUIDE for IGNOU 
BSM 008 Basic Quantitative Techniques | IN-DEPTH STUDY GUIDE for IGNOU 
BEVAE 181 Environmental Studies | IN-DEPTH STUDY GUIDE for IGNOU 
BSMA 003 Advanced IT Skills | IN-DEPTH STUDY GUIDE for IGNOU 
BSM 009 Introduction to Service Operations | IN-DEPTH STUDY GUIDE for IGNOU 
BSM 010 Service Design | IN-DEPTH STUDY GUIDE for IGNOU 
BSM 011 Service Quality and Improvement | IN-DEPTH STUDY GUIDE for IGNOU 
BSMA 004 Accounting as Information System | IN-DEPTH STUDY GUIDE for IGNOU 
BSM 012 Economy and Services | IN-DEPTH STUDY GUIDE for IGNOU 
BSM 013 Delivering and Performing Service | IN-DEPTH STUDY GUIDE for IGNOU 
BSM 014 Managing Service Operations - I | IN-DEPTH STUDY GUIDE for IGNOU 
BSMA 005 Data Processing and Reporting | IN-DEPTH STUDY GUIDE for IGNOU 
BSM 016 Managing Service Operations - II | IN-DEPTH STUDY GUIDE for IGNOU 
BSM 017 Service Entrepreneurship | IN-DEPTH STUDY GUIDE for IGNOU 
BSMA 006 Research Process | IN-DEPTH STUDY GUIDE for IGNOU BSMA 002 Communication and Soft Skills | IN-DEPTH...
Rs.299
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| Category | : BACHELOR‘S DEGREE PROGRAMMES |
| Sub Category | : Bachelor of Business Administration (Services Management) (BBASM) |
| Products Code | : BBASM-S2-3.04 |
| HSN Code | : 490110 |
| Language | : English |
| Author | : BMAP EDUSERVICES PVT LTD |
| University | : IGNOU (Indira Gandhi National Open University) |
| Pages | : 300 |
| Weight | : 199 GM |
| Dimensions | : 21.0 x 29.7 cm (A4 Size Pages) |
BSMA 002 Communication and Soft Skills is designed to equip BBASM students with essential communication and soft skills vital for success in service-oriented industries. The course covers a range of topics including interpersonal communication, teamwork, leadership, and problem-solving.
The study material emphasizes practical application, offering hands-on activities, scenarios, and examples tailored to service-oriented sectors. Through these practical exercises, students can reinforce their skills and prepare for real-world challenges they may encounter in their careers.
Comprehensive coverage of all syllabus topics ensures thorough preparation for exams. Detailed explanations, examples, and practice materials aid students in strengthening their understanding and excel in assessments.
Moreover, BSMA 002 helps students develop the interpersonal and soft skills needed to excel in various roles within service-oriented businesses. By mastering communication, teamwork, and leadership abilities, students can effectively collaborate with others, lead teams, and solve problems, contributing to the success of service industries.
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