BSM 001 Fundamentals of Management | Guess Papers of IGNOU 
BSM 002 Basics of Marketing | Guess Papers of IGNOU 
BSM 003 Written Communication Skills | Guess Papers of IGNOU 
BSMA 001 Basic IT Skills | Guess Papers of IGNOU 
BSM 004 Foundations of Services Marketing | Guess Papers of IGNOU 
BSM 004 Foundations of Services Marketing | Guess Papers of IGNOU 
BSM 006 Understanding Customer Requirements | Guess Papers of IGNOU 
BSMA 002 Communication and Soft Skills | Guess Papers of IGNOU 
BSM 007 Understanding Human Behavior | Guess Papers of IGNOU 
BSM 008 Basic Quantitative Techniques | Guess Papers of IGNOU 
BEVAE 181 Environmental Studies | Guess Papers of IGNOU 
BSMA 003 Advanced IT Skills | Guess Papers of IGNOU 
BSM 009 Introduction to Service Operations | Guess Papers of IGNOU 
BSM 010 Service Design | Guess Papers of IGNOU 
BSM 011 Service Quality and Improvement | Guess Papers of IGNOU 
BSMA 004 Accounting as Information System | Guess Papers of IGNOU 
BSM 012 Economy and Services | Guess Papers of IGNOU 
BSM 013 Delivering and Performing Service | Guess Papers of IGNOU 
BSM 014 Managing Service Operations - I | Guess Papers of IGNOU 
BSMA 005 Data Processing and Reporting | Guess Papers of IGNOU 
BSM 016 Managing Service Operations - II | Guess Papers of IGNOU 
BSM 017 Service Entrepreneurship | Guess Papers of IGNOU 
BSMA 006 Research Process | Guess Papers of IGNOU BSM 015 Managing Service Promises 490110
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| Category | : BACHELOR‘S DEGREE PROGRAMMES |
| Sub Category | : Bachelor of Business Administration (Services Management) (BBASM) |
| Products Code | : BBASM-S6-3.04 |
| HSN Code | : 490110 |
| Language | : English, English |
| Author | : BMAP EDUSERVICES PVT LTD |
| Publisher | : BMAP EDUSERVICES PVT LTD |
| University | : IGNOU (Indira Gandhi National Open University) |
| Pages | : 50 |
| Weight | : 157gms |
| Dimensions | : 21.0 x 29.7 cm (A4 Size Pages) |
BSM 015 Managing Service Promises is an essential resource for students enrolled in the Bachelor of Business Administration (Services Management) program. This book offers a thorough exploration of managing service promises, designed to help students understand the fundamental concepts and apply them effectively in their academic and professional careers.
Benefits:
How This Book Helps in Exams:
#ServicePromises #BBA #ServiceManagement #ExamPreparation #StudentGuide #ComprehensiveCoverage #ExamOriented #PracticalApplications
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