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BSM 013 Delivering and Performing Service | Guess Papers of IGNOU

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BSM 013 Delivering and Performing Service | Guess Papers of IGNOU

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Subject: Delivering and Performing Service (BSM-013) Degree: Bachelor of Business Administration (Services Management) (BBASM)
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  • Master the fundamentals of service delivery and performance.
  • Gain insights into key service management concepts.
  • Prepare for IGNOU BBASM exams with focused content.
  • Improve your understanding of service operations.
Category : BACHELOR‘S DEGREE PROGRAMMES
Sub Category : Bachelor of Business Administration (Services Management) (BBASM)
Products Code : BBASM-S5-3.04
HSN Code : 490110
Language : English, English
Author : BMAP EDUSERVICES PVT LTD
Publisher : BMAP EDUSERVICES PVT LTD
University : IGNOU (Indira Gandhi National Open University)
Pages : 50
Weight : 157gms
Dimensions : 21.0 x 29.7 cm (A4 Size Pages)



Details

This comprehensive guide to Delivering and Performing Service (BSM-013) is designed to equip students pursuing IGNOU's Bachelor of Business Administration (Services Management) (BBASM) program with the knowledge and skills required to excel in the service industry. Key Benefits: In-depth coverage of essential service management topics: The book delves into critical concepts like service characteristics, service quality, capacity management, customer interaction, and more. Exam-oriented approach: The content closely aligns with the BSM-013 syllabus, ensuring students are well-prepared for examinations.Important: The book specifically focuses on frequently tested areas within IGNOU guess papers, covering 50-60 pages of vital exam material. Enhanced understanding of service operations: By studying this book, students gain a practical understanding of how service businesses function, allowing them to make informed decisions in their careers. #IGNOU #BBASM #BSM013 #ServiceManagement #ServiceDelivery #ExamPreparation

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