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BRL 105 Customer Service Management | IN-DEPTH STUDY GUIDE for IGNOU

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BRL 105 Customer Service Management | IN-DEPTH STUDY GUIDE for IGNOU

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A comprehensive guide focusing on customer service management strategies, tailored for BBARIL students. Essential for understanding the fundamental concepts and practices in providing excellent customer service in retail.
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  • Comprehensive coverage of customer service management strategies.
  • Practical insights into customer relationship management.
  • Exam-oriented study material.
  • Extensive content spanning 300-350 pages.
Category : BACHELOR‘S DEGREE PROGRAMMES
Sub Category : Bachelor of Business Administration (Retailing) (BBARIL)
Products Code : BBARIL-S3-3.11
HSN Code : 490110
Language : English
Author : BMAP EDUSERVICES PVT LTD
Publisher : BMAP EDUSERVICES PVT LTD
University : IGNOU (Indira Gandhi National Open University)
Pages : 300
Weight : 199 GM
Dimensions : 21.0 x 29.7 cm (A4 Size Pages)



Details

This study guide, designed for the subject BRL 105 Customer Service Management, serves as an in-depth resource for students pursuing a Bachelor of Business Administration (Retailing) (BBARIL). The guide extensively covers the fundamental concepts and practices in customer service management, providing insights into effective customer relationship management. With a focus on comprehensive coverage, practical insights, and exam-oriented material, students gain a deep understanding of customer service strategies and their practical application in the retail industry. With content spanning 300-350 pages, this guide ensures thorough preparation, catering to the specific needs of BBARIL students.

Benefits:

  • Comprehensive Coverage: Covers all essential aspects of customer service management strategies.
  • Practical Insights: Provides practical techniques for effective customer relationship management.
  • Exam Preparation: Focuses on key areas needed for exam success.
  • Structured Content: Organized in a clear format for better understanding and retention.


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