BRL 105 Customer Service Management | Quick Readable Notes For IGNOU Exam

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Comprehensive coverage of customer service principles.
Practical insights for retail management.
Easy-to-understand language and concepts.
Quick revision notes for exam preparation.

Category	: BACHELOR‘S DEGREE PROGRAMMES
Sub Category	: Bachelor of Business Administration (Retailing) (BBARIL)
Products Code	: BBARIL-S3-3.11
HSN Code	: 490110
Language	: English
Author	: BMAP EDUSERVICES PVT LTD
Publisher	: BMAP EDUSERVICES PVT LTD
University	: IGNOU (Indira Gandhi National Open University)
Pages	: 100-130
Weight	: 157gms
Dimensions	: 21.0 x 29.7 cm (A4 Size Pages)

Details

BRL 105 Customer Service Management is a crucial subject for students pursuing a Bachelor of Business Administration (Retailing). This book is meticulously designed to provide comprehensive coverage of customer service principles and practical insights specific to the retail industry. The content is presented in an easy-to-understand language, making it accessible for all students. With this book, you will be able to grasp the core concepts quickly, making it an excellent resource for exam preparation. The book offers quick revision notes that cover the syllabus in 100-130 pages, ensuring you have all the essential information at your fingertips.

Key Topics Covered:

Introduction to Customer Service Management
Importance of Customer Satisfaction
Handling Customer Complaints and Feedback
Strategies for Effective Customer Relationship Management
Role of Technology in Enhancing Customer Service

Benefits of Using This Book:

Easy-to-read format: The book is written in a clear, concise manner, making it simple for students to grasp complex concepts.
Quick revision: The notes are designed for quick revision, helping you prepare efficiently for exams.
Comprehensive coverage: All essential topics are covered, ensuring you have a thorough understanding of the subject.
Practical insights: Gain practical knowledge that can be applied directly in the retail industry.

#CustomerServiceManagement #BBARIL #RetailManagement #ExamPreparation #QuickRevisionNotes

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BCOE 141 Principles of Marketing \| Quick Readable Notes For IGNOU Exam Hard Copy \| English ( Rs.149 )
BEGAE 182 English Communication Skills \| Quick Readable Notes For IGNOU Exam Hard Copy \| English ( Rs.149 )
BRL 101 Overview of Retailing \| Quick Readable Notes For IGNOU Exam Hard Copy \| English ( Rs.149 )
BRL 102 Introduction to Retail Marketing \| Quick Readable Notes For IGNOU Exam Hard Copy \| English ( Rs.149 )
BRL 103 Store Operations \| Quick Readable Notes For IGNOU Exam Hard Copy \| English ( Rs.149 )
BRL 104 Retail Management Perspectives and Communication \| Quick Readable Notes For IGNOU Exam Hard Copy \| English ( Rs.149 )
BEVAE 181 Environmental Studies \| Quick Readable Notes For IGNOU Exam Hard Copy \| English ( Rs.149 )
BRL 106 Managing Human Resources \| Quick Readable Notes For IGNOU Exam Hard Copy \| English ( Rs.149 )
BRL 107 Buying and Merchandising-I \| Quick Readable Notes For IGNOU Exam Hard Copy \| English ( Rs.149 )
BRL 108 Retail Operations and Store Management \| Quick Readable Notes For IGNOU Exam Hard Copy \| English ( Rs.149 )
BRL 110 IT Application in Retail \| Quick Readable Notes For IGNOU Exam Hard Copy \| English ( Rs.149 )
BRLP 111 Retails Consumer Behavior\| Quick Readable Notes For IGNOU Exam Hard Copy \| English ( Rs.149 )
BRL 112 Buying and Merchandising-II \| Quick Readable Notes For IGNOU Exam Hard Copy \| English ( Rs.149 )
BRL 113 Business Ethics \| Quick Readable Notes For IGNOU Exam Hard Copy \| English ( Rs.149 )
BCOS 184 E-Commerce \| Quick Readable Notes For IGNOU Exam Hard Copy \| English ( Rs.149 )
BRL 115 Retail Supply Chain Management \| Quick Readable Notes For IGNOU Exam Hard Copy \| English ( Rs.149 )
BCOS 185 Entrepreneurship \| Quick Readable Notes For IGNOU Exam Hard Copy \| English ( Rs.149 )

BRL 105 Customer Service Management | Quick Readable Notes For IGNOU Exam