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CPI 102 Redressal of Consumer Grievances: Role of Various Stake Holders | Guess Papers of IGNOU

CPI 102 Redressal of Consumer Grievances: Role of Various Stake Holders | Guess Papers of IGNOU

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Explore the mechanisms and stakeholders involved in addressing consumer grievances. Gain insights into the roles of various entities in ensuring consumer protection.
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  • Consumer Redressal Agencies
  • Legal Framework and Acts
  • Role of Consumer Organizations
  • Alternative Dispute Resolution Mechanisms
Category : CERTIFICATE PROGRAMMES
Sub Category : Certificate in Consumer Protection (CCP)
Products Code : CCP-CPI-9.21
HSN Code : 490110
Language : English, English
Author : BMAP EDUSERVICES PVT LTD
Publisher : BMAP EDUSERVICES PVT LTD
University : IGNOU (Indira Gandhi National Open University)
Pages : 50
Weight : 157gms
Dimensions : 21.0 x 29.7 cm (A4 Size Pages)



Details

This course delves into the intricate world of consumer grievance redressal, shedding light on the legal framework, institutional mechanisms, and stakeholders involved in safeguarding consumer rights. By understanding the roles and responsibilities of various entities, students gain valuable insights into navigating the consumer protection landscape effectively.

#ConsumerProtection #GrievanceRedressal #LegalFramework #StakeholderRoles #DisputeResolution

The course covers the functions and procedures of consumer redressal agencies, equipping students with the knowledge to file complaints and seek redress for consumer grievances. Additionally, it explores the role of consumer organizations in advocating for consumer rights and raising awareness.

#ConsumerAwareness #ComplaintMechanisms #ConsumerRights #Advocacy

By delving into alternative dispute resolution mechanisms, such as mediation and conciliation, students learn effective strategies for resolving conflicts without resorting to lengthy legal battles. The course also highlights the importance of consumer education and empowerment, enabling individuals to make informed choices and assert their rights effectively.

#AlternativeDisputeResolution #Mediation #Conciliation #ConsumerEducation #Empowerment

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