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CPI 102 Redressal of Consumer Grievances: Role of Various Stake Holders | Guess Papers of IGNOU

CPI 102 Redressal of Consumer Grievances: Role of Various Stake Holders | Guess Papers of IGNOU

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Explore the mechanisms for addressing consumer grievances, focusing on the roles of various stakeholders in ensuring effective redressal. Gain insights into consumer rights, regulatory frameworks, and practical approaches to resolving disputes.
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  • Understanding consumer rights and protection laws.
  • Role of regulatory authorities and consumer courts.
  • Effective grievance redressal mechanisms.
  • Stakeholders' responsibilities and contributions.
Category : CERTIFICATE PROGRAMMES
Sub Category : Certificate in Consumer Protection (CCP)
Products Code : CCP-CPI-9.21
HSN Code : 490110
Language : English, English, Hindi, Hindi
Author : BMAP EDUSERVICES PVT LTD
Publisher : BMAP EDUSERVICES PVT LTD
University : IGNOU (Indira Gandhi National Open University)
Pages : 50
Weight : 199 GM
Dimensions : 21.0 x 29.7 cm (A4 Size Pages)



Details

CPI 102 Redressal of Consumer Grievances: Role of Various Stakeholders provides a comprehensive overview of the strategies and frameworks in place for addressing consumer complaints. This course covers essential aspects such as consumer rights, the responsibilities of regulatory authorities, the functioning of consumer courts, and the pivotal role of various stakeholders in the redressal process. By delving into real-world case studies and regulatory practices, students will gain a robust understanding of how to effectively handle consumer grievances. The course emphasizes the importance of each stakeholder, including businesses, government bodies, and consumer organizations, in ensuring fair and efficient dispute resolution.

Benefits:

  • Enhanced Understanding: Gain in-depth knowledge of consumer protection laws and grievance redressal mechanisms.
  • Practical Insights: Learn from real-world case studies and examples.
  • Exam Preparation: Important questions and topics covered comprehensively, aiding in effective exam preparation.
  • Career Advancement: Equip yourself with the skills and knowledge to excel in consumer protection roles.

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