BSSI 11 Communication Skills is a crucial module within the Diploma in Soft Skills for IT (DSSTI), offering comprehensive training in effective communication techniques necessary for Business Process Outsourcing (BPO). This course covers essential communication techniques, interpersonal communication skills, and written and oral communication proficiency. Aligned with the syllabus, the material is structured into 100 - 130 pages of comprehensive exam-focused notes, facilitating efficient study and quick revision.

Benefits of this Course:

• Essential Communication Techniques: Acquire essential communication techniques required for various tasks in the BPO industry.
• Interpersonal Communication Skills: Learn effective interpersonal communication skills to build rapport and relationships in a professional environment.
• Written and Oral Communication Proficiency: Gain proficiency in both written and oral communication necessary for effective communication in BPO operations.
• Comprehensive Exam-focused Notes: The guide provides concise, exam-focused notes covering the entire syllabus, enabling quick and efficient revision. Key points and concepts are highlighted for easy retention.