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BPOI 6 English Communication/Communication Skills | IN-DEPTH STUDY GUIDE for IGNOU

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BPOI 6 English Communication/Communication Skills | IN-DEPTH STUDY GUIDE for IGNOU

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This comprehensive guide covers essential communication skills required for BPO professionals, focusing on the complete BPOI 6 syllabus for the Diploma in Business Process Outsourcing Finance and Accounting.

  • Comprehensive coverage of BPOI 6 syllabus
  • Practical communication techniques
  • Industry-specific case studies
  • Exam-focused content
Category : DIPLOMA PROGRAMMES
Sub Category : Diploma in Business Process Outsourcing Finance and Accounting (DBPOFA)
Products Code : DBPOFA-E-BPOI-7.16
HSN Code : 490110
Language : English
Author : BMAP EDUSERVICES PVT LTD
Publisher : BMAP EDUSERVICES PVT LTD
University : IGNOU (Indira Gandhi National Open University)
Pages : 300
Weight : 199 GM
Dimensions : 21.0 x 29.7 cm (A4 Size Pages)



Details

The BPOI 6 English Communication/Communication Skills book is an in-depth study guide tailored for students pursuing the Diploma in Business Process Outsourcing Finance and Accounting (DBPOFA). This guide provides extensive coverage of the BPOI 6 syllabus, equipping students with the communication skills essential for success in the BPO industry. Key topics include effective verbal and written communication, professional etiquette, active listening, and conflict resolution. The book features industry-specific case studies and practical exercises to enhance learning and application. Additionally, it includes numerous practice questions and detailed explanations, making it an invaluable resource for exam preparation. Spanning 300-350 pages, this guide is designed to help students excel academically and professionally.

Benefits

  • Comprehensive Content: Covers the entire BPOI 6 syllabus, ensuring thorough preparation.
  • Practical Applications: Includes industry-specific case studies and practical communication techniques.
  • Exam Preparation: Focuses on key exam topics with practice questions and detailed explanations.
  • Enhanced Communication Skills: Improves verbal and written communication skills critical for BPO professionals.

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